MacVideo Knowledge Base
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MacVideo Knowledge Base

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  • Tutorials

    • How to Use Kaltura Capture
    • How to Use the Avenue to Learn MacVideo Integration
    • How to Request Captions for Videos
    • How to Edit Captions
    • How to Upload Media
    • How to Make Your Videos Downloadable
    • How to Share and Embed Videos
    • How to Publish Your Media and Video Permissions
    • How to Trim or Clip a Video
    • How to Add a Quiz to Videos
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  • FAQ

    • What is MacVideo.ca?
    • What is Kaltura Capture?
    • How do I remove the border around my video when using the Avenue to Learn integration?
    • MacVideo Terms of Use and Policies
    • Where are my Kaltura Capture recordings saved?
    • What Video Player Options Are There?
    • What analytics are available?
    • How much storage is available to me?
    • Can I upload whatever I want to MacVideo?
    • Should I caption my video?
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  • Troubleshooting

    • Why can’t I view videos in Avenue to Learn?
    • Browser Maintenance and Troubleshooting Tips
    • Why are my uploads slow or not working?
    • Working with SRT Caption Files
    • Why am I receiving an Access Denied error message?
    • Why is Kaltura Capture not working?
    • Video Quiz Troubleshooting
    • What do I do if my videos aren’t uploading using Kaltura Capture?
    • Why are my audio and video out of sync?
    • What do I do if the timing of my captions are incorrect?
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