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Troubleshooting
Troubleshooting
Why can’t I view videos in Avenue to Learn?
523
Browser Maintenance and Troubleshooting Tips
417
Why are my uploads slow or not working?
386
Working with SRT Caption Files
314
Why is Kaltura Capture not working?
250
Video Quiz Troubleshooting
247
Why am I receiving an Access Denied error message?
209
What do I do if my videos aren’t uploading using Kaltura Capture?
181
Why are my audio and video out of sync?
166
What do I do if the timing of my captions are incorrect?
157
What do I do if there’s captions but the CC button doesn’t appear?
114
What do I do if my caption edits aren’t working?
87
Why am I not receiving my analytics exports?
62
Why can’t I find a user when trying to add them as a collaborator or to a channel?
42
Unavailable Quicklink Error Message in Avenue to Learn
35
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