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Troubleshooting
Troubleshooting
Why can’t I view videos in Avenue to Learn?
832
Browser Maintenance and Troubleshooting Tips
750
Why are my uploads slow or not working?
512
Working with SRT Caption Files
460
Why am I receiving an Access Denied error message?
405
Video Quiz Troubleshooting
375
Why is Kaltura Capture not working?
371
What do I do if my videos aren’t uploading using Kaltura Capture?
331
Why are my audio and video out of sync?
321
What do I do if the timing of my captions are incorrect?
280
What do I do if there’s captions but the CC button doesn’t appear?
224
What do I do if my caption edits aren’t working?
211
Why can’t I find a user when trying to add them as a collaborator or to a channel?
203
Why am I not receiving my analytics exports?
161
Unavailable Quicklink Error Message in Avenue to Learn
143
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