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Troubleshooting
Troubleshooting
Why can’t I view videos in Avenue to Learn?
1214
Browser Maintenance and Troubleshooting Tips
1114
Why are my uploads slow or not working?
885
Working with SRT Caption Files
802
Why am I receiving an Access Denied error message?
780
Why is Kaltura Capture not working?
734
Video Quiz Troubleshooting
723
What do I do if my videos aren’t uploading using Kaltura Capture?
668
Why are my audio and video out of sync?
618
What do I do if the timing of my captions are incorrect?
581
What do I do if there’s captions but the CC button doesn’t appear?
506
What do I do if my caption edits aren’t working?
487
Why am I not receiving my analytics exports?
440
Unavailable Quicklink Error Message in Avenue to Learn
423
Why can’t I find a user when trying to add them as a collaborator or to a channel?
393
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