FAQ

Who Can Use MacVideo?

520

What file types are supported?

503

How is MacVideo intended to be used?

473

What information should I include when contacting support for an issue?

469

Can I Add a Quiz to My Video?

467

Multi-Factor Authentication (MFA)

461

What do I do if the timing of my captions are incorrect?

451

Can Viewers Download My Videos?

380

Why aren’t my videos showing in Avenue to Learn?

380

What are the prerequisites and system requirements to run Kaltura Capture?

376

Is the original media file kept in MacVideo?

367

Why can’t I upload anything?

350

What happens to my media when I leave McMaster?

346

Can the MacVideo player support 360 and VR?

339

Are there recommended conventions for tagging media?

337