FAQ

Who Can Use MacVideo?

520

What file types are supported?

507

What information should I include when contacting support for an issue?

477

How is MacVideo intended to be used?

476

Can I Add a Quiz to My Video?

468

Multi-Factor Authentication (MFA)

462

What do I do if the timing of my captions are incorrect?

453

Can Viewers Download My Videos?

386

Why aren’t my videos showing in Avenue to Learn?

383

What are the prerequisites and system requirements to run Kaltura Capture?

381

Is the original media file kept in MacVideo?

371

Why can’t I upload anything?

350

What happens to my media when I leave McMaster?

349

Are there recommended conventions for tagging media?

342

Can the MacVideo player support 360 and VR?

339