MacVideo Knowledge Base
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MacVideo Knowledge Base

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FAQ

Who Can Use MacVideo?

  • 520

What file types are supported?

  • 507

What information should I include when contacting support for an issue?

  • 477

How is MacVideo intended to be used?

  • 476

Can I Add a Quiz to My Video?

  • 468

Multi-Factor Authentication (MFA)

  • 462

What do I do if the timing of my captions are incorrect?

  • 453

Can Viewers Download My Videos?

  • 386

Why aren’t my videos showing in Avenue to Learn?

  • 383

What are the prerequisites and system requirements to run Kaltura Capture?

  • 381

Is the original media file kept in MacVideo?

  • 371

Why can’t I upload anything?

  • 350

What happens to my media when I leave McMaster?

  • 349

Are there recommended conventions for tagging media?

  • 342

Can the MacVideo player support 360 and VR?

  • 339
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