FAQ

Who Can Use MacVideo?

510

What file types are supported?

495

How is MacVideo intended to be used?

464

Can I Add a Quiz to My Video?

460

What information should I include when contacting support for an issue?

457

Multi-Factor Authentication (MFA)

452

What do I do if the timing of my captions are incorrect?

441

What are the prerequisites and system requirements to run Kaltura Capture?

369

Can Viewers Download My Videos?

369

Why aren’t my videos showing in Avenue to Learn?

366

Is the original media file kept in MacVideo?

364

What happens to my media when I leave McMaster?

341

Why can’t I upload anything?

339

Are there recommended conventions for tagging media?

330

Can the MacVideo player support 360 and VR?

329