FAQ

What’s New in the New MacVideo Player?

424

What file types are supported?

415

How is MacVideo intended to be used?

406

Can I Add a Quiz to My Video?

381

What information should I include when contacting support for an issue?

369

Multi-Factor Authentication (MFA)

361

What do I do if the timing of my captions are incorrect?

358

Is the original media file kept in MacVideo?

316

Why aren’t my videos showing in Avenue to Learn?

308

What are the prerequisites and system requirements to run Kaltura Capture?

305

What happens to my media when I leave McMaster?

288

Why can’t I upload anything?

286

Can the MacVideo player support 360 and VR?

278

Are there recommended conventions for tagging media?

273

What’s MacVideo’s Privacy Policy?

250