FAQ

Who Can Use MacVideo?

492

What file types are supported?

466

How is MacVideo intended to be used?

444

Can I Add a Quiz to My Video?

433

What information should I include when contacting support for an issue?

414

Multi-Factor Authentication (MFA)

408

What do I do if the timing of my captions are incorrect?

405

Why aren’t my videos showing in Avenue to Learn?

352

Is the original media file kept in MacVideo?

347

What are the prerequisites and system requirements to run Kaltura Capture?

347

Can Viewers Download My Videos?

327

Why can’t I upload anything?

322

What happens to my media when I leave McMaster?

321

Can the MacVideo player support 360 and VR?

309

Are there recommended conventions for tagging media?

307