FAQ

Who Can Use MacVideo?

535

What file types are supported?

517

Multi-Factor Authentication (MFA)

509

What information should I include when contacting support for an issue?

489

How is MacVideo intended to be used?

487

Can I Add a Quiz to My Video?

482

What do I do if the timing of my captions are incorrect?

476

Can Viewers Download My Videos?

457

What’s New in the MacVideo Site Update?

407

What are the prerequisites and system requirements to run Kaltura Capture?

399

Why aren’t my videos showing in Avenue to Learn?

393

Is the original media file kept in MacVideo?

385

Why can’t I upload anything?

366

What happens to my media when I leave McMaster?

360

Are there recommended conventions for tagging media?

353