FAQ

Who Can Use MacVideo?

521

What file types are supported?

510

What information should I include when contacting support for an issue?

481

How is MacVideo intended to be used?

479

Can I Add a Quiz to My Video?

472

Multi-Factor Authentication (MFA)

468

What do I do if the timing of my captions are incorrect?

458

Can Viewers Download My Videos?

395

What are the prerequisites and system requirements to run Kaltura Capture?

385

Why aren’t my videos showing in Avenue to Learn?

384

Is the original media file kept in MacVideo?

375

Why can’t I upload anything?

358

What happens to my media when I leave McMaster?

351

What’s New in the MacVideo Site Update?

351

Can the MacVideo player support 360 and VR?

344