FAQ

Who Can Use MacVideo?

638

How is MacVideo intended to be used?

600

What do I do if the timing of my captions are incorrect?

590

Can I Add a Quiz to My Video?

588

Can Viewers Download My Videos?

586

What file types are supported?

559

Multi-Factor Authentication (MFA)

552

What’s New in the MacVideo Site Update?

534

What information should I include when contacting support for an issue?

523

What are the prerequisites and system requirements to run Kaltura Capture?

514

Why aren’t my videos showing in Avenue to Learn?

499

Is the original media file kept in MacVideo?

488

Why can’t I upload anything?

474

What happens to my media when I leave McMaster?

461

Are there recommended conventions for tagging media?

461