FAQ

Who Can Use MacVideo?

472

What file types are supported?

445

How is MacVideo intended to be used?

430

Can I Add a Quiz to My Video?

414

What information should I include when contacting support for an issue?

400

Multi-Factor Authentication (MFA)

391

What do I do if the timing of my captions are incorrect?

389

Why aren’t my videos showing in Avenue to Learn?

338

Is the original media file kept in MacVideo?

335

What are the prerequisites and system requirements to run Kaltura Capture?

328

What happens to my media when I leave McMaster?

309

Why can’t I upload anything?

307

Can Viewers Download My Videos?

301

Can the MacVideo player support 360 and VR?

298

Are there recommended conventions for tagging media?

294