FAQ

Who Can Use MacVideo?

505

What file types are supported?

487

How is MacVideo intended to be used?

457

Can I Add a Quiz to My Video?

454

What information should I include when contacting support for an issue?

436

Multi-Factor Authentication (MFA)

431

What do I do if the timing of my captions are incorrect?

428

Why aren’t my videos showing in Avenue to Learn?

364

What are the prerequisites and system requirements to run Kaltura Capture?

360

Is the original media file kept in MacVideo?

358

Can Viewers Download My Videos?

346

What happens to my media when I leave McMaster?

335

Why can’t I upload anything?

333

Can the MacVideo player support 360 and VR?

322

Are there recommended conventions for tagging media?

320