FAQ

Who Can Use MacVideo?

564

What file types are supported?

528

Multi-Factor Authentication (MFA)

519

How is MacVideo intended to be used?

518

What do I do if the timing of my captions are incorrect?

511

Can I Add a Quiz to My Video?

511

What information should I include when contacting support for an issue?

495

Can Viewers Download My Videos?

493

What’s New in the MacVideo Site Update?

446

What are the prerequisites and system requirements to run Kaltura Capture?

431

Why aren’t my videos showing in Avenue to Learn?

426

Is the original media file kept in MacVideo?

416

Why can’t I upload anything?

398

What happens to my media when I leave McMaster?

388

Are there recommended conventions for tagging media?

387